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IPM Food Pantry


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Position Title: Pantry Assistant (part-time)


Reporting Relationships


Position Reports to: Pantry Operations Director


Positions Supervised: Volunteers and Vendors


Position Purpose

Pantry Assistant is a part-time position that assists with the operations of the Drive Thru, Choice Food Pantry and Mobile Food Pantries, including but not limited to managing and maintaining a well-organized and inviting pantry, restocking inventory, vendor food pick-ups and maintaining vendor relations. 



  1. Choice/Drive Thru Food Pantry

    1. Lead setup, breakdown and supervision of volunteers during drive through or choice pantry

    2. Monitors inventory and food orders as needed to ensure adequate supplies are available during pantry hours

    3. Picks up and plans for storage and movement of both donated and purchased pantry provisions

    4. Assists in maintaining the day-to-day activities of cleaning, stocking, filing and data entry and other relevant activities

    5. Assists with registering clients as needed using Oasis and TEFAP forms

    6. Reports/addresses any infestation/pest control issues

    7. Oversee and administer client database and registration of clients. 

    8. Maintain refrigerator and freezer temperature logs

    9. Assist in yearend inventory.

  2. Mobile Food Pantry

    1. Supports and supervises volunteers during mobile food pantries

    2. Receives orders and ensures quantities ordered are correct

    3. Helps set up for shoppers

    4. Helps tear down and transport leftover food to pantry

  3. Supervision of volunteers and vendors

    1. Welcomes and thanks volunteers.

    2. Assigns tasks and utilizes volunteers’ skills during their shift

  4. Primary Owner of one of the following areas and backup for the other two (additional responsibilities listed separately in appendix)

    1. Mobile Pantry Ownership and Assistant Volunteer leader

    2. Choice Pantry Ownership

    3. Distribution Center Ownership

  5. Other Duties as assigned or needed



Education/Certification:    High School Diploma or Equivalent


Experience Required:         One-year food pantry experience preferred; customer service experience a must

Required Skills and Abilities: The ideal candidate must be extremely detail oriented, have excellent computer, organizational and communication skills; and possess the ability to work effectively under pressure and harmoniously with other staff, volunteers and clients, to.  The candidate must also possess the following qualifications and/or characteristics:

  • Work in conditions including outside in inclement weather and/or irregular hours.  Hours may be on Saturday or in the evenings for specific events.

  • Ability to lift up to 40 pounds

  • A valid driver’s license and vehicle

  • Ability to independently set priorities and multi task

  • A valued team player

  • Flexibility and strong interpersonal skills

  • Willingness to be trained and qualified on operation of motorized pallet jack and lift.

Appendix – Ownership Area Additional responsibilities


  1. Mobile Pantry and Assistant Volunteer Leader

    1. Contact mobile pantry hosts, managing schedule and volunteers.

    2. Complete mobile and monthly dashboards

    3. Coordinates volunteer activities and schedules.  Checking Better Impact daily to make sure all shifts will be covered by volunteers.

    4. Manages volunteer records including but not limited to reporting and tracking of volunteer hours in Better Impact.  Create spreadsheet and track volunteer hours that are not a part of Better Impact

    5. Plan small volunteer recognition ideas to happen quarterly and help with larger annual volunteer recognition events.

    6. Ensure completion of annual Civil Rights training (required by Freestore) for Volunteers

  2. Choice Pantry Leader

    1. Primary owner for set-up and maintaining the Choice Pantry area

    2. Own and update choice pantry volunteer roles to maximize day to day operations

    3. Train Choice Pantry volunteers

    4. Own date checking, sorting and storing in kind donations

    5. Update and maintain collection drive spreadsheet

  3. Distribution Center Area Leader

    1. Primary owner for set-up and maintaining the Distribution Center area

    2. Own and update Drive Through pantry volunteer roles to maximize day to day operations

    3. Train Drive Through pantry volunteers

    4. Own box and crate packing process and inventory

    5. Primary trainer for staff and volunteers on motorized pallet jack and lift

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